Company Description Silvia Tcherassi is a luxury fashion brand recognized for its effortless elegance, modern design, and exceptional craftsmanship. Headquartered in Miami, Florida, the brand operates boutiques across North America, Europe, and the Caribbean, offering a distinctive high-end retail experience. Its collections are showcased in renowned retailers such as Bergdorf Goodman, Saks Fifth Avenue, and Moda Operandi, reflecting strong global visibility. Team members join a creative, customer-centered environment that values quality, style, and personalized service for an international clientele.

Role Description The Sales Advisor will provide personalized, high-touch service to clients in the Madrid, spain guiding them through the selection of Silvia Tcherassi collections and styling options. Responsibilities include welcoming clients, understanding their needs, presenting product features, and completing sales transactions while maintaining an elevated luxury experience. The role will support visual merchandising standards, assist with inventory management, and help prepare the boutique for daily operations and special events. The Sales Advisor will also contribute to client relationship management by following up with clients, encouraging repeat visits,



and supporting brand loyalty. This is a full-time, on-site role based in Madrid, spain.

Qualifications

- Meet and exceed individual and store sales targets, as well as established KPIs.
- Deliver an exceptional client experience by anticipating customer needs and providing personalized advice on products, fashion, and luxury retail.
- Manage and maintain up-to-date customer information in the CRM system, fostering strong relationships and generating future sales opportunities.
- Collaborate effectively with the team to ensure a consistent, positive experience aligned with brand standards.
- Support the daily operations of the boutique, including visual merchandising, receiving shipments, stock organization, inventory management, and product replenishment.
- Adhere to the company's image standards, security policies, procedures, and operational guidelines.

Requirements
- Availability to work versátil schedules, including weekends and holidays.
- Intermediate level of English preferred.

Location

This is a full-time, on-site position based in Madrid, Spain .

If you are qualified or interested, please send your CV to:

📌 Sales Advisor (Comunidad de Madrid)
🏢 Silvia Tcherassi
📍 Comunidad de Madrid