04 sep
|
Revelyst
|
Cataluña
B2B CUSTOMER SUCCESS REPRESENTATIVE (GERMAN SPEAKER) Revelyst – Adventure Sports Group Europe is a fast-growing international company operating in the sports and outdoor industry. We are committed to delivering exceptional service and building long-term partnerships with our dealers across EMEA. We are looking for a proactive, customer-oriented and data-driven B2B Customer Success Representative to manage a portfolio of dealers in Direct Countries.
This role is key to ensuring customer satisfaction, operational excellence and strong commercial relationships. If you enjoy working in a dynamic environment, interacting with international stakeholders and combining operations with customer success — this opportunity is for you. The B2B Customer Success Representative will manage a portfolio of dealers, ensuring smooth order execution, strong relationships and high service levels.
Ensure high levels of customer satisfaction through quality service Act as the main point of contact for operational and service-related topics Perform order entry in SAP (ERP system) Data & Reporting Prepare and maintain customer order databases Analyze data and performance indicators to support decision-making Provide reporting on key KPIs and service levels Ensure accuracy and consistency of customer data Collaborate with Sales teams to support dealer performance and satisfaction Fluent English and German (mandatory) Experience in Customer Service, Sales Support or Operations (Retail, FMCG, Fashion or Sports industry preferred) Knowledge of SAP, Salesforce and Excel Strong data orientation and analytical skills
📌 B Customer Success Representative with German & English (Cataluña)
🏢 Revelyst
📍 Cataluña