Customer Service Agent - Italian Speaker At Netzon Group, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona.

About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción.

Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.

Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media).

Brand Ambassador: Authentically represent the brand and its values in every interaction,



fostering positive customer relationships. Fluency in both Italian and English.

Start Date: ASAP.

Contract: Fixed-Term 3 months (1 Month of Probation and possibility of extension). Full-Time: 39 hours per week.

Working Hours: Monday to Friday from 9AM to 6PM (1 shorter day in the week) Working Model: Hybrid - 6 days per month in the office.

Training: Monday to Friday from 9AM to 6PM.

Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping integral brands deliver outstanding customer experiences worldwide.

📌 Customer Service Representative-Italian with English (Sallent)
🏢 Netzon Group
📍 Sallent