04 sep
|
Infotree Global Solutions
|
Castro Urdiales
04 sep
Infotree Global Solutions
Castro Urdiales
Looking for an Customer/Technical Support Engineer (XDR/KOI) for a long term contract position to work on Cortex XDR Support Team based in Madrid. Resolve Break/Fix technical support cases, handling configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web.
Si cree que es el candidato ideal para la siguiente posibilidad, envíe su solicitud después de leer la descripción completa.
Work directly with ETAC and Engineering to get customer issues resolved
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Have a thorough understanding xbhjioe of software release xugodme and bug cycles
Ability to collaborate with high-performing internal and outsourced teams
Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 IT Support Engineer {Remote} (Castro Urdiales)
🏢 Infotree Global Solutions
📍 Castro Urdiales