Junior IT Support Technician | Madrid Madrid (Calle Cronos) | Permanent Contract | Employed by Tenth Revolution Group | 100% Onsite At Tenth Revolution Group , we are currently looking for a Junior IT Support Technician to join a project with one of our clients, a company specializing in IT infrastructure, systems support, and technology solutions for Point of Sale (POS) and Self-Checkout environments used by organizations within the retail sector. This role is ideal for a junior IT professional looking to gain hands-on experience in Support and Infrastructure while following a clear career path toward Systems Administration .

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Responsibilities

Manage and resolve incidents using ticketing systems. Provide technical support to end users. Install, configure, and maintain IT equipment and workstations. Assist with the administration and maintenance of IT systems. Monitor systems and support operational activities. Work with Linux environments (primarily Cent OS and Red Hat). Follow security and maintenance procedures. Collaborate with technical teams to ensure service continuity.

Requirements

IT-related education (ASIR, SMR, IT Vocational Training, Bootcamp, or similar).



Approximately 6 to 18 months of experience in IT Support, Helpdesk, Service Desk, or Systems Support. Basic Linux knowledge. Familiarity with ticketing tools. English level B1/B2. Spanish C/C2 Strong interest in developing a career in Systems Administration and Infrastructure.

Nice to Have

Active Directory Microsoft 365 Windows Server DNS, DHCP, VPN Virtualization technologies Previous onsite or remote support experience What We Offer Permanent contract with Tenth Revolution Group. Structured training and career development. Clear progression into Systems Administration. Exposure to Linux and enterprise infrastructure environments. Opportunity to work alongside experienced technical professionals. xugodme

Important The employment contract will be directly with Tenth Revolution Group , while you will be assigned to a long-term project with one of our clients, a technology company focused on infrastructure services and solutions supporting retail technology environments. Please either apply directly or send your CV to j.schock@ #ITSupport #Helpdesk #Service Desk #Junior Sys Admin #Linux #Windows Server #Active Directory #Microsoft365 #Infrastructure #ASIR #SMR #Madrid Jobs #Junior IT #Tech Support

📌 Junior it support technician (España)
🏢 Tenth Revolution Group
📍 España