At Akkodis, we combine digital and engineering solutions to create a smarter future for everyone. With a presence in over 30 countries across Europe, Asia, and the Americas, we are committed to innovation, leveraging our team’s expertise and technology to transform industries and deliver cutting-edge solutions to the world’s most complex challenges.

We are currently expanding our team and looking for an L3 Support Engineer (Java/Spring Boot) to join a challenging international project with strong professional development opportunities. As an L3 Support Engineer, you will play a key role in ensuring the availability, stability, and performance of critical business applications, with a strong focus on Kafka-based event-driven architectures, PL/SQL troubleshooting, and complex production support activities.

You are the adecuado candidate if you have…

✅ At least 3 years of experience in L3 Application Support, Site Reliability Engineering, or Software Engineering within high-availability environments.

✅ Strong experience troubleshooting backend applications using Java and Spring Boot.

✅ Strong hands-on experience with Kafka, including event handling, topic analysis, message tracing, and troubleshooting distributed event-driven systems.

✅ Advanced PL/SQL and SQL knowledge, with proven experience analyzing complex queries, troubleshooting data issues, optimizing performance, and working with relational databases.

✅ Solid knowledge of distributed architectures, including REST APIs, Microservices, and Kafka-based solutions.

✅ Hands-on experience with Kubernetes and Linux environments.

✅ Experience participating in on-call support rotations for business-critical applications.

✅ Fluent English to work in an international environment.

What will your day-to-day look like?





? Act as the L3 escalation point for critical production incidents, driving resolution through log analysis, telemetry, code debugging, and Kafka event tracing.

? Perform root cause analysis (RCA) for complex incidents involving microservices, Kafka event streams, databases, and integrations.

? Monitor, troubleshoot, and optimize distributed microservices and Kafka-driven event-processing platforms.

? Analyze and resolve complex database issues using SQL and PL/SQL, ensuring data integrity, performance optimization, and operational stability.

? Participate in release management activities, operational readiness reviews, and deployment processes within Kubernetes environments.

What do we value in your profile?

✔ Experience working in fintech, digital banking, financial services, or other highly regulated environments.

✔ Knowledge of frontend technologies such as React to support end-to-end issue analysis.

✔ Proactive, solution-oriented mindset with strong analytical and troubleshooting skills.

✔ Ability to work effectively within international and multicultural teams.

✔ Strong communication and collaboration skills.

What do we offer at Akkodis?

? Permanent contract.

? Hybrid work model (3 mandatory office days per week and 2 days of remote work)

? Join a leading multinational company in a fast-growing technology environment.

✨ Flexible benefits package (meal vouchers, transport subsidy, health support).

? Continuous training and access to professional development programs.

? Exclusive discounts and benefits for Akkodis employees.

? Opportunity to work on mission-critical applications within a global and highly innovative ecosystem.

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📌 Support Engineer (Java/Spring Boot, Kafka & PL/SQL) (Madrid)
🏢 Akkodis
📍 Madrid