Experteer Overview

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As Lead Experience Designer, you shape end-to-end customer and service experiences for a key healthcare client in Spain. You bridge user insight with business needs, guiding strategy and delivery across digital and physical touchpoints. You’ll lead project outcomes, collaborate with cross-functional teams, and help grow Designit's role within engagements. This role offers impact through measurable outcomes, transformation, and a collaborative, design-led culture.

Compensaciones / Ventajas

- Lead the design and delivery of end-to-end customer journeys, service blueprints, and experience frameworks across digital and physical touchpoints
- Translate business problems into experience-led solutions connecting user needs with commercial objectives
- Own project deliverables—set direction, define outcomes, and ensure high-quality, timely delivery
- Collaborate cross-functionally with product, technology, and business stakeholders for seamless concept-to-implementation
- Identify and shape new opportunities within client engagements,



contributing to proposals and expansion
- Understand client context, objectives, and user needs to frame engagements and spot opportunities beyond current scope
- Contribute to Designit's design community and culture through sharing insights and supporting proposals and case studies

Responsabilidades

- Deep expertise in experience design, UX/UI design, or interaction design (consultancy/agency environment preferred)
- Proven ability to design across research synthesis, journey mapping, service design, and interaction design
- Ability to connect customer experience to business xugodme value, articulating impact via outcomes, KPIs, and value cases
- Excellent stakeholder management and communication, influencing senior audiences and cross-functional teams
- Proven ability to lead projects independently, manage ambiguity, and drive progress in complex environments
- Commercial and strategic acumen to link design with ROI and transformation programs
- Leadership capability to navigate complex environments and drive cross-functional delivery
- Motion and 3D are desirable but not required

Requisitos principales

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📌 Lead Experience Designer (Barcelona)
🏢 Wipro
📍 Barcelona