- Accelerates adoption of new solutions by helping prioritize projects and support activities that deliver the best ROI within the shortest timeframe
- Establishes measurable criteria for success and assists in building organizational alignment
- Develops and maintains a strategic customer success plan with a select group of named accounts to ensure the successful and broad adoption of Autodesk solutions
- Collaborates with internal subject matter experts to translate customer business/technical challenges into business solutions based on Autodesk products & services, augmented with 3rd-party technology as required
- Becomes established as a trusted advisor and industry thought leader through identifying, creating, and promoting compelling insights related to area of expertise
- Collaborates with the consulting and support services teams from proposal through delivery, including identifying and ensuring delivery and adoption risks are managed
- Creates and coordinates account documentation including reports, proposals, business assessments and recommendations
- Develops and maintains close relationships with key management sponsors and decision makers within a select group of names accounts (from key users to CXO)




- Accountable for post-sale account management and drives account adopt and scale strategy with wider account team members (Sales, Delivery, ISM, PDG)

Ability to manage influence through persuasion, negotiation, and consensus buildingIndustry experience form AECO is MANDATORYYou’re driven: No one needs to push you to excel; it’s just who you areYou want to help and serve our customers: They win, so you winBackground in post-sale and sales experience preferredStrong financial acumen including analytical and process-oriented mindsetStrong empathy for customers AND passion for revenue and growthExcellent communication and presentation skillsEnthusiastic and creative leader with the ability to inspire othersMinimum 3+ years experience in a customer-facing roleFluent in German and EnglishYou have worked previously with large/complex Enterprise organizationsRelevant Bachelor’s degreeEager to learn, adapt and perfect your work; you seek out help and put it to good useDeep understanding of value drivers in recurring revenue business models

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📌 Senior Customer Success Manager (German Speaker) (Barcelona)
🏢 Autodesk
📍 Barcelona