- Sell and promote EF English Live online English courses.
- Conduct inbound and outbound calls to potential new customers; zero cold calls.
- Upgrade and renew current customers.
- Qualify leads and turn them into business opportunities.
- Take full ownership of direct sales in the region and reach KPIs and sales targets.
- Achieve excellent customer service and proactively respond to client queries.
- Perform database and record-keeping activities.
- Contribute to revenue growth and increasing the number of students joining the online school.
Requirements
- The candidate must be already based in Barcelona.
- An advanced/native level of German. Any other language (Polish, Dutch would be a plus).
- 1 - 2 years experience in Sales minimum.
- A minimum of a speaking B2 level of English.
- Sales-oriented and target-driven attitude.
- Ability to communicate effectively and concisely to customers.
- Cultural awareness and ability to work within a team.
Core Competencies
Demonstrates strong sales capabilities with a focus on achieving KPIs and revenue growth while providing excellent customer service. Proficient in lead qualification and maintaining effective communication in both German and English.
Highest-signal resume keywords
- Sales Experience
- Lead Qualification
- Customer Service Excellence
- KPI Achievement
- Advanced German Proficiency
Hard Skills
- Sales
- Lead Qualification
- Database Management
- Record Keeping
- Customer Relationship Management
Soft Skills
- Effective Communication
- Cultural Awareness
- Team Collaboration
- Target-Driven Attitude