End-User IT Support Specialist — Flexible Hours & Remote (Sevilla)

End-User IT Support Specialist — Flexible Hours & Remote (Sevilla)

03 sep
|
q.beyond ibérica
|
Sevilla

03 sep

q.beyond ibérica

Sevilla

q.beyond ibérica is seeking an End User Service Desk professional in Sevilla to provide 1st-level IT support for incidents and requests. You will classify tickets, perform initial troubleshooting, and guide users through solutions while maintaining service quality and SLA adherence.

Responsibilities include AD and MS 365 administration, ticketing, and knowledge-base updates. Fluency in German and basic English, plus strong communication, teamwork, and a customer-first mindset are essential.

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📌 End-User IT Support Specialist — Flexible Hours & Remote (Sevilla)
🏢 q.beyond ibérica
📍 Sevilla

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