A Chloe STYLIST is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family.He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.A Chloe STYLIST is:1. A Client Relationship Owner- Delivers exceptional Customer Service and Takes pride in Developing long-term relationships.- Is aware of CRM targets and actively engages in all actions to reach them.- Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe.- Consistently captures client data and takes notes of all qualitative information.- Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles.2.



An Omnichannel Business Partner- Has at heart to offer excellent customer service and delivers strong business performance.- Uses all omnichannel services available to grow sales.- Is aware of store and individual sales and KPIS targets and actively engages in all actions to reach them.- Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO.- Consistently works to achieve given sales, KPIs and CRM targets.- Is aware of local trading environment and competitors' activities.3. An Operations Excellence Supporter- Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers.- Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time.- Implements all guidelines related to store and BOH Management and participates in inventories.- Supports after sales clients and follows up to ensure impeccable after sales service.- Complies with established Richemont policies and standards.We look for people who demonstrate entrepreneurship, who cherish togetherness, who strive for excellence, who embrace creativity and who aim to have a positive impact.#J-18808-Ljbffr

📌 Stylist (Barcelona)
🏢 Richemont Iberia
📍 Barcelona