About Ops Hub

Online Reputation & Social Media Agents (Multilingual)

Remote – EU timezone preferred
Full-time – Freelance contract
Start: Early October
Compensation: ~€2,000/month invoiced + performance-based bonus (no cap)

Role Overview

We are looking for multilingual Online Reputation Agents to manage e-reputation and social media presence (LinkedIn, Instagram, Facebook, Trustpilot, etc.).
Your mission: turn negative into positive — by engaging with customers, negotiating review removals, and boosting brand image.

Job description

Key Responsibilities

- Monitor and manage reviews across platforms (Trustpilot, Google, FB, etc.).

- Engage with customers in a professional, persuasive, and positive way.

- Manage and grow brand presence across social channels.

- Write clear responses in multiple languages (FR, ES, IT, EN).

- Negotiate with unhappy clients to remove or revise negative reviews.





- Track KPIs and deliver volume consistently.

Profile

Profile Requirements

- No prior experience required – autonomy and motivation matter most.

- Comfortable with computers, social media, and online review platforms.

- Strong written and verbal skills, persuasive and customer-oriented.

- Multilingual (French, Spanish, Italian, English).

- Sales background or negotiation skills = big plus.

- Full-time availability.

Bonus Structure

- Fixed monthly invoice (~€2,000).

- Performance bonus on volume delivered.

- Unlimited variable bonus based on e-reputation KPIs.

Team Leader Track

- We are also open to Team Leaders:

- Manage a small team of 3–5 agents.

- Take ownership of KPIs and reporting.

📌 Online Reputation & Social Media Agents (Multilingual) (España)
🏢 Ops Hub
📍 España