With 1,000+ professionals and over a decade of experience, we have built an environment where talent is trusted, supported, and continuously challenged to grow.

People First
trust, respect, and professional development

13% turnover rate
well below market average

Cutting-edge IT projects
with general clients and modern technologies

Personalized training
up to €1200/year

Real flexibility
to work in your own way

Active tech communities
to learn and share

Fun
and yes… we also know how to have fun

We have an exciting opportunity to provide IT technical support to end users and ensure the smooth operation of workplace services. The role combines user support, incident management and workstation administration in a corporate environment.

Manage, track and resolve incidents and service requests through

Jira Cloud and Jira Service Management

Provide onsite and remote support to end users

Administer and maintain

Active Directory and related policies

Install, configure and deploy workstations and end-user equipment





Create and maintain technical documentation and knowledge base articles

Ensure proper categorization, prioritization and follow-up of support activities

Vocational Training (IT) or higher education in a related field

Solid knowledge of

Windows environments

Experience with

Active Directory and policy management

Knowledge of

TCP/IP networking

Advanced knowledge of

Microsoft Office

Experience with

Jira Cloud and Jira Service Management

Ability to document solutions and maintain knowledge management practices

Model
Hybrid (2 days onsite / 3 days remote)

If this opportunity sounds interesting, feel free to share your profile — we will be happy to provide more details

Will have access to confidential information related to Capitole and the project they are working on.

Must comply with the security policies and internal policies of the company and the client.

📌 IT Support Specialist (Madrid)
🏢 Capitole
📍 Madrid