The Main Event: What You’ll Drive, Build, and Own
Strategy & Ownership
Identify, prioritize, and lead high-impact growth initiatives across the customer journey
Define success metrics and performance frameworks for key business funnels (buyer, referral, repeat buyer, etc.)
Build business cases, set hypotheses, and drive experimentation to unlock new growth levers
Execution & Cross-functional Leadership
Work closely with CRM, Product, Data, and Marketing teams to translate insights into actionable programs
Manage project delivery end-to-end — from ideation and stakeholder alignment to rollout and reporting
Ensure consistent tracking and visibility of impact through dashboards and executive reporting
Analytics & Continuous Improvement
Analyze funnel data to identify bottlenecks and recommend improvements
Measure impact of initiatives through A/B testing, cohort analysis, and performance reporting
Continuously iterate on strategies to improve conversion, referral, and retention metrics
The Perfect Match: What It Takes to Succeed at Huspy
4–8 years of experience in growth operations or business operations in a startup or tech environment
Strong analytical and problem-solving skills — comfortable with funnel metrics, dashboards, and data-driven decision making
Proven ability to lead cross-functional projects and deliver measurable outcomes
Experience working with CRM, data, and product teams to drive performance
Excellent communication and stakeholder management skills
Familiar with AI tools and models to build agent solutions
A bias for action — you’re as comfortable building a strategy deck as you are jumping into the data or a project sprint
What Will Make You Stand Out
Exposure to real estate, fintech, or consumer marketplaces
Working knowledge of tools like Salesforce, Coefficient, Zapier and BI tools
Experience in scaling referral or retention programs
Why Join Huspy
Be part of a fast‑scaling startup redefining the home buying experience in
📌 Business Operations Lead (Madrid)
🏢 HUSPY
📍 Madrid