Job Description

Chubb is looking for an Underwriter Operations Technician – Offline to support the end-to-end processing of offline business within the UWR Centre. This role helps ensure efficient operations, accurate data handling, and strong service delivery across underwriting support activities.
Key Responsibilities

Support offline underwriting operations and language-dependent branch activities.
Enter data into underwriting and other business systems accurately and within SLA.
Prepare policy documentation and underwriting files to meet quality and audit standards.
Manage broker and internal queries, including credit control support and issue resolution.
Support QA, reporting, and operational process improvements.
Assist with system testing, user acceptance testing, and new business tools.
Work closely with local teams, brokers, and the wider operations team to deliver excellent service.
Qualifications

Strong analytical and communication skills.
Fluent level in French and English, any other european languague would be highly valued.
Some insurance experience,



with a desire to grow your career in the industry.
Good attention to detail and a strong customer service mindset.
Ability to work independently and collaboratively in a fast-paced environment.
A proactive, solution-oriented approach and willingness to learn new systems.
Good commants using Ms Excel and AI tools.
What Can We Offer

32 days of vacation a year
2 days working from home option + additional flexible days
Working from home allowance
Entry time flexibility
Private medical insurance
Life and accident insurance
Meal allowance
Pension plan
Stock purchase plan
Adaptable compensation scheme
Wellhub
Employee assistance program
Comprehensive Learning & Development offer
Our core values—Integrity, Client Focus, Respect, Excellence, and Teamwork—guide how we live and work. We are committed to being an ethical and honest company, fostering mutual trust and respect among our employees, clients, and partner

📌 Underwriting Operation Technician (Madrid)
🏢 Chubb
📍 Madrid