We have an excellent opportunity for a Service and Sales Administrator, where you will be responsible for ensuring that sales and field service operations in Iberia are delivered to the highest standard. This is a unique opportunity to utilise your strong administrative skills to support two teams within our Integral growing business.
Responsibilities

Scheduling service visits and ensuring best planning for service works, including all tasks related with service agenda
Using our ERP/CRM and using the information to improve overall efficiency of dealing with customer support
Making sure all documents are updated and filed correctly, once required for Field Service Engineer to join customer sites
Liaising with regional teams (sales, administration and logistics) to ensure a high level of collaboration for all aspects of customer support
Understanding all sales and services processes whilst being able to handle and support the operation in all necessary administration tasks




Ideally you will have a degree in Administration and any SAP B1 experience would be highly advantageous. You will be fluent in Spanish and English with previous experience in service administration and possibly after sales experience too.
Qualifications

Self-motivation, self-disciplined and with the ability to work with minimal supervisior
Good practical skills and a methodical approach to resolving problems
Ability to work under pressure against tight deadlines
Quick to learn new skills/intuitive with good communication skills
Actively seeing to develop the skills and capabilities required for the role
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.

📌 Sales & Service Administrator (Madrid)
🏢 Peak Scientific
📍 Madrid