Job Requisition ID #26WD98866Position Overview Autodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes.
We are looking for a professional with automation and scripting experience, preferably in the Architecture, Engineering, and Construction (AEC) space. You should have experience, supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide to enhance their adoption of Autodesk solutions. You will join the Technical Adoption team within the Customer Success Management group; this is a team that values professional development, supports growth and rewards high performance.
Responsibilities
- Deliver product, and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows.
- Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes.
- Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing.
- Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology.
Minimum Qualifications
- Bachelor’s degree or equivalent experience
- Minimum of 5 years' experience in related field
Preferred Qualifications
- Advanced knowledge of Architecture, Engineering and Construction (AEC) technologies and automation building blocks
- Experience working with and supporting Cloud APIs and API testing tools such as Postman for testing and automating API workflows
- Understanding of HTTP methods, ability to construct and send HTTP requests to API’s and ability to handle JSON responses returned by API’s
- Able to manage several projects at a time, setting the right prioritie
📌 Technical Adoption Specialist (Barcelona)
🏢 Autodesk
📍 Barcelona
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