We are looking for an Junior Account Manager to join us in our Commercial team, based in Palma. Our team is growing, so we are looking for a proactive and curious person who wants to develop his/her professional career in a Commercial department.
Main responsibilities:
- Analyse and understand our destinations and clients, their business model, and their requirements.
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
- Customer account management, including negotiation of contracts and agreements to maximize profit
- Educate clients on existing and new product features and functionalities and how it can contribute to their business growth
- Acquisition of new clients, making their business model transparent and carrying out risk assessment
- Constant market research and analysis to create business plans on commercial opportunities
- Monitoring performance reports with according interpretation and execution of required actions towards clients and the organization
- Close collaboration with different cross functional teams/departments across multiple countries
- Central point of contact for the clients and organization.
- Prior experience in the tourism sector, ideally in a commercial or product department, or graduate with tourism focus.
- Excellent negotiation, communication, and presentation skills.
- Self-starter, able to work with autonomy and self-management skills within a team.
- Solutions-oriented, looking for innovative solutions to overcome challenges in a fast-paced environment.
- Goal oriented with solid analytical skills and a strong strategic mindset.
- Ability to work in a multinational & continuous changing environment and interact with different nationalities.
- Willing to travel on a regular basis.
- Spanish and English fluent or native speaker, other languages will be an advantage.
- CVs need to be submitted in English.
What we offer:
- Join our Wellness programme which promotes both emotional and mental health and offers free legal and financial advice.
- Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle.
- Advancing your professional growth through language training and technological certifications.
- Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving and more.
- Join one of our sports communities and practice your favourite sport in great company.
- Benefit from special health insurance rates.