Your Impact This position calls for someone who possesses a good background and works proactively to drive results. This person is a self-starter, adaptable, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.

Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.

- Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
- Work directly with ETAC and Engineering to get customer issues resolved
- Publish Technical Support Bulletins and other user documentation in the Knowledge Base
- Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues




- Have a thorough understanding of software release and bug cycles Your

Experience

- BE/B. Tech engineering, equivalent technical degree or equivalent
- years relevant experience in an international reporting environment
- Ability to work in a dynamic, fast moving and demanding environment xqbhyrx
- Ability to collaborate with high-performing internal and outsourced teams
- Efficient team player
- Good knowledge and experience with system
- Well versed with Google Suite and MS Office applications
- Knowledge and experience in network/Cybersecurity industry a plus
- English level of B2+

📌 Technical support engineer (España)
🏢 Infotree Global Solutions
📍 España