03 sep
|
Goodwe
|
Arenas de Iguña
03 sep
Goodwe
Arenas de Iguña
Position Title: Solution Manager Iberia (f/m/d) Office: Hybrid (Madrid), Remote (Spain) Your mission As a Solution Manager, you will be part of Good We's technical team, supporting the local team, distributors, and installers.
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In this role, you will be a key part of the Iberia regional team supporting our sales growth and maintaining customer loyalty. A typical day involves direct collaboration with key distribution and installation partners, facilitating training sessions, and working closely with our headquarters' service and R&D; teams. This role offers the opportunity to deeply engage with technical challenges and build strong relationships with internal and external stakeholders (customers, service partners, R&D;, product managers, sales, etc.). Your contributions will be crucial in positioning Good We as a Tier 1 service provider in Iberia region.
Your main responsibilities · Support the training to internal team, distributors and key installers. Act according to service KPIs and processes, with a strong focus on customer satisfaction.
Provide direct technical support to Good We distributors and installers. Analyse C&I; projects to offer the best solutions. Conduct customer training sessions, both online and in-person. Collaborate with the regional team. Proactively enhance service processes and tools to boost customer satisfaction and service efficiency.
Your Profile · A technical background, such as a bachelor's degree or professional certification in electrical engineering, communication technology, or a related field. · Enthusiastic about technology and excited to contribute to the dynamic growth of Good We Europe. · A passion for solving complex technical challenges. · At least 3 years of experience in technical roles, ideally within a technical or engineering environment. · Enjoys cross-border collaboration and working with international teams and customers. · Structured, results-oriented approach with a strong focus on customer service. · Customer oriented mindset. xqbhyrx · Fluency in Spanish and English is a must; any other European language is an advantage.
📌 Solution manager iberia (f/m/d) (Arenas de Iguña)
🏢 Goodwe
📍 Arenas de Iguña