Bilingual Call Performance Lead | Crm & Sla (Madrid)

Bilingual Call Performance Lead | Crm & Sla (Madrid)

03 sep
|
Homeclub
|
Madrid

03 sep

Homeclub

Madrid

Homeclub is seeking a Lead & Call Performance Coordinator in Madrid to ensure every inbound lead is attended to, properly assigned, and followed up by the sales team.
You will own phone channel management, CRM lead handling, and SLA adherence, guiding daily operations to prevent missed opportunities.
In a fast-paced, multilingual setting, you’ll monitor performance, deliver KPI reports, and coach colleagues to deliver warm, professional service that converts opportunities into bookings.
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📌 Bilingual Call Performance Lead | Crm & Sla (Madrid)
🏢 Homeclub
📍 Madrid

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