Ready to elevate your career and join a fast-growing team in the digital world?Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!ResponsibilitiesAssist with verification by reviewing submitted documents for completeness and accuracyProvide friendly and effective support to advertisers via phone and emailHelp ensure content compliance and respond to advertiser questionsSupport performance tracking and contribute to team initiativesHelp onboard businesses and guide them through the setup processLearn and share knowledge about regional verification practicesTake part in varied tasks in a collaborative and fast-moving environmentRequirementsC2 level of EnglishExperience in customer service or support rolesClear communication skills and strong organizational habitsAbility to manage tasks independently and meet deadlinesBachelor's degree in Business or related fields is a plus1.5 years Experience in compliance or verification roles is desirableGeneral knowledge of home services industries (e.g., plumbing, electrical)Desirable SkillsProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and qualityCollaboration: Working effectively with others, sharing ideas and resources to achieve common goalsCommunication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediumsEmotional Intelligence:



Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actionsOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaborationCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insightsSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutionsEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identificationBenefitsFull-time (39 hours/week) hybrid position in Barcelona with a salary of €19.623,94 € gross/year plus up to €1,000 gross/year in bonusesReferral Program: Earn up to €2,000 for bringing friends, depending on the language/projectPrivate Health InsuranceContinuous skill development and certificationsClear career growth opportunities supported by coaches and a motivating team environmentEngaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culturePrime office location at the World Trade Center, Barcelona, surrounded by the seaDiversity, Equity & InclusionTP is home to a general family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
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📌 English Speaking Customer Support Specialist -Digital Advertising (Barcelona)
🏢 TP
📍 Barcelona