Who are we?

At YMANT, we have been helping companies make technology work for almost 20 years. We are a highly skilled, demanding and people-focused technical team with a nationwide presence, currently in a phase of growth and professional development.

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes. As we continue to grow, we are looking

for an on-site IT Support Engineer

with

fluent English

and a

minimum of 2 years of experience

in user support and IT infrastructure management, both on-site and remotely, including VIP user support.

Workplace:

Tarragona, Spain.

Key Responsibilities:

Provide technical support for

hardware, software and end-user computing

. Resolve, log and monitor incidents using

ticketing tools

. Provide on-site support at the plant and remote support to other group locations. Install, configure, update and replace IT equipment and applications. Provide support for

meeting rooms,



video conferencing systems and mobile devices

. Manage and keep the

IT asset inventory

up to date. Provide Smart Hands / Hands & Eyes support and collaborate with external service providers. Provide specialized support to

VIP users

. Participate in technology projects and deployments. Ensure compliance with

IT security

policies and procedures.

Requirements: Minimum

2 years of experience in IT support

. Knowledge of

IT environments and infrastructure in industrial plants

. Experience or knowledge of

OT (Operational Technology)

is a plus. Fluent English

, both written and spoken, for international meetings.

(Mandatory) Autonomous, proactive and customer-oriented profile, with a willingness and curiosity to learn. Ability to work closely with the

Plant Manager

and international teams. xbhjioe Availability to work

on-site in Tarragona

.

📌 IT Support Engineer with English - Tarragona (Barcelona)
🏢 Ymant | Servicios Informáticos
📍 Barcelona