Geely Auto España seeks a seasoned Head of Customer Relations to lead the CRM function across Spain, ensuring regulatory compliance, alignment with OEM standards, and a premium end-to-end customer experience throughout the dealer network.
You will drive NPS/CSI governance, manage high-impact cases, and oversee data analytics to identify improvement opportunities, while mentoring a team to deliver consistent brand tone and exceptional service.
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📌 Director of Customer Experience & Compliance – Spain (Jaén)
🏢 Geely Auto España
📍 Jaén
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