About Take a Chef:

Founded in 2012, Take a Chef was born from the belief that exceptional culinary experiences should be accessible beyond traditional restaurant settings. We envisioned a world where top-tier chefs could bring their talent directly to the dining tables of individuals, families, and travelers worldwide. Combining cutting-edge technology with a deep passion for food and hospitality, we have become the leading global platform for high-quality private chef services. Today, we operate in more than 100 countries, serve hundreds of thousands of clients, collaborate with 70,000+ private chefs, and partner with global luxury travel brands such as Airbnb, Onefinestay, Le Collectionist, and more. At Take a Chef, every meal is a unique experience—and our mission is to bring this to the world.

About the Role:

We are looking for an Account Executive & Partner Success Manager to own the full commercial relationship with our partners across Online Travel Agencies, Short-Term Rental Tech Companies, Local Property Management Companies, and Homeowner Accounts from closing the partnership to growing it over time.

This is a hybrid closing and account-growth role. You will run the demos and discovery calls booked by the Business Development Representative, build compelling business cases, and close new partnerships. Once a partner signs, you become their main point of contact: you own onboarding, activation, retention, and the ongoing expansion of the account through upsells such as higher booking volume, higher average ticket, new destinations, and additional services.

This role is idóneo for someone who combines the persuasiveness of a closer with the relationship-building and commercial curiosity of an account manager and customer success professional. You will work closely with the Business Development Representative, activation, operations, and sales leadership to turn signed partners into long-term, growing revenue.

**Key Responsibilities:**

Deal Closing & Partnership Sign-Off

- Run demos, discovery, and pitch calls booked by the Business Development Representative to assess fit,



urgency, operational needs, and revenue potential.

- Deliver clear, tailored product demos and sales presentations for each partner profile.

- Position the value of a white-label private chef solution in a relevant, commercially compelling way.

- Build the business case, create proposals, define pilot structures, and move opportunities to a signed partnership.

Onboarding & Activation

- Own a smooth kick-off and onboarding for every newly signed partner, coordinating closely with activation and operations teams.

- Get partners live quickly and make sure they understand how to promote and operate the private chef offering.

- Define clear success metrics and a pilot plan with each partner from day one.

Account Management & Revenue Growth (Upsell)

- Act as the partner’s main point of contact and owner of the commercial relationship after signature.

- Identify and close upsell and expansion opportunities: higher booking volume, higher average ticket, new destinations, additional services, and better placement.

- Run regular business reviews to track performance against targets and agree on concrete growth actions.

- Grow account revenue and share of wallet over time through proactive, data-informed commercial management.

Customer Success & Retention

- Build strong, trusted relationships with partner stakeholders across partnerships, operations, concierge, guest experience, and general management.

- Proactively monitor partner health, adoption, and satisfaction to prevent churn and resolve issues early.

- Act as the voice of the partner internally, coordinating with operations and product to improve their experience.

Process & Cross-Functional Collaboration





- Keep CRM data, deal stages, and account activity updated and accurate in HubSpot.
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- Partner with activation and operations to ensure smooth handoffs and flawless delivery.

- Participate in weekly pipeline, forecasting, and account-review discussions.

Market Feedback & Continuous Improvement

- Share insights on objections, win/loss reasons, upsell drivers, and evolving partner needs.

- Help improve playbooks, onboarding, and account-growth strategies over time.

What We’re Looking For

- 3+ years of experience across account executive, account management, partnerships, or customer success roles ideally covering both closing and account growth.

- Proven ability to close B2B deals and to grow existing accounts through upsell, cross-sell, or expansion.

- Excellent communication skills in English, both written and spoken. Native or near-native fluency is required.

- Strong discovery, presentation, and negotiation skills.

- Relationship-building mindset with a proactive, ownership-driven approach to retention and growth.

- Comfortable managing a portfolio of partners at once without sacrificing quality.

- Experience in hospitality, travel, SaaS, services, or marketplaces is a strong plus.

- Experience using CRM tools such as HubSpot is highly valued.

What Success Looks Like:

- You consistently close qualified partnerships from the demos and opportunities you are handed.

- You onboard partners smoothly and get them live and active quickly.

- You retain partners and grow their revenue through upsells in volume, average ticket, and services.

- You build long-term, trusted relationships that turn partners into a scalable, expanding revenue base.

Why Join Us:

- Join a growing international company in a premium hospitality category.

- Own the full lifecycle of your partners, from close to long-term growth.

- Work in a dynamic environment with room to grow into a senior commercial role.

- Competitive compensation package with fixed salary and performance-based variable.

📌 Account executive & partner success manager (Madrid)
🏢 Take a Chef
📍 Madrid