Experteer Overview

Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.

In this role you manage a portfolio of clients to drive retention, adoption, and revenue growth within a global commerce technology environment. You’ll build strong client relationships, uncover growth opportunities, and guide customers to maximize value from payments and software solutions. You will engage with senior stakeholders and lead demonstrations, shaping how clients use the platform to reach their business goals.

This is an international, fast-paced opportunity to influence customer success and recurring revenue from Málaga or Barcelona.

Compensaciones / Beneficios

- Build trusted, long-term relationships with a portfolio of German-speaking clients
- Act as the main point of contact and proactively support each customer’s success
- Drive adoption of payment and software solutions to maximize value
- Identify customer needs and recommend solutions aligned with business goals
- Create revenue opportunities through upselling, cross-selling, and account expansion
- Deliver product demonstrations and guide clients through adoption
- Monitor account performance (MRR, Net Revenue Retention, health, engagement)
- Identify churn risks, resolve issues,



and improve customer satisfaction and loyalty
- Negotiate and close commercial agreements to meet renewal and growth targets
- Contribute to sales and marketing initiatives to enhance customer experience and recurring revenue

Responsabilidades

- Fluency in French
- Proven experience in a quota-carrying SaaS or technology role
- Track record of revenue growth and customer retention targets
- Experience identifying client challenges and providing tailored solutions
- Strong strategic account management and relationship-building skills
- Ability to engage confidently with senior and executive stakeholders
- Commercial xugodme awareness and understanding of complex business models
- Data-driven approach to account management and decision-making
- Proficiency in Salesforce and relevant sales tools
- Strong communication, negotiation, and influencing skills
- Ability to manage multiple accounts in a fast-paced environment
- Availability to work from Málaga, Spain

Requisitos principales

- versátil working environment
- culture that recognises achievement
- opportunity to influence customer success
- collaborative environment
- professional development and career growth
- international career from Málaga

📌 French-Speaking Account Manager (Fintech & SaaS) (Barcelona)
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