Head of Delivery JD.com castilla león, Spain Descripción del trabajo Responsibilities and duties include: ~ Lead a flagship Delivery Station with full accountability for performance, customer experience, safety, staffing, and financial results. ~ Drive key operational metrics including OTD, FTD, productivity, quality, and cost per parcel. ~ Lead a Regional Network ~ Manage and coach Site Leads across multiple Delivery Stations. ~ Conduct regular site visits and provide hands-on support during peaks and critical events. ~ Build Strong Delivery Partnerships ~ Drive partner performance through scorecards, audits, SLA reviews, and continuous improvement plans. ~ Collaborate with Procurement, HR, Finance, Legal, and Planning teams to scale operations efficiently. ~ Own regional forecasting, budget planning, and performance recovery initiatives. ~ Use data to make fast,



informed operational decisions. ~ Bachelor's/Master's degree in Logistics, Supply Chain, Transportation, Engineering, or Business ~~6+ year experience in managing a team plus a full P&L; with a strong background in logistics, transportation, express parcel, or last-mile operations. ~~ Proven success managing high-volume operations and outsourced delivery models. ~~ Strong analytical mindset with excellent stakeholder management skills. ~~ Fluent in English and Spanish and able to operate in fast-paced, high growth environments. ~~ xbhjioe We encourage applications from all qualified individuals regardless of background.

📌 Head of Delivery - Digital (Burgos)
🏢 Jd. Com
📍 Burgos