Job title: Head of Regional Operations

Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible.

Location: Madrid

Salary: A, Competitive

Start: ASAP

We are seeking a dynamic and results:driven Head of Regional Operations to lead our group of restaurants in Spain. In this strategic and hands:on role, you will oversee end:to:end operations:ensuring operational excellence, profitability, and brand consistency across all sites. Your leadership will drive efficiency, customer satisfaction, and revenue growth while maintaining the highest standards of quality, service, and compliance.

This is an exceptional opportunity for a seasoned professional to shape the future of our brand, optimize performance, and scale operations in a fast:paced, high:volume environment.

Key Responsibilities

Develop and execute the country:wide operational strategy, aligning with the companys integral vision and local market dynamics.

Drive revenue growth and profitability through data:driven decision:making, cost optimization, and operational efficiency across locations.

Expand the brands footprint by identifying new market opportunities, assessing locations, and leading store openings, and support.

Monitor and analyze KPIs (e.g., sales, margins, customer satisfaction, operational costs) to identify trends, risks, and improvement areas.

Oversee all operations, including store management, supply chain, logistics, and compliance with brand standards ts.

Ensure consistency in food quality, service speed, and customer experience across all locations, with a focus on franchise alignment.

Implement and enforce SOPs to maintain operational uniformity and efficiency across the network.

Optimize supply chain and inventory management to reduce waste, improve margins, and ensure timely deliveries for all locations.

Lead, mentor, and develop a high:performing operations team, including store managers, supervisors, staff,etc





Foster a culture of accountability, excellence, and continuous improvement across all levels

Conduct regular training and performance reviews to enhance team capabilities and drive employee engagement.

Collaborate with HR to recruit, onboard, and retain top talent in a fast:paced environment.

Identify and implement best practices, technologies, and innovations to enhance operational efficiency (e.g., automation, digital ordering, kitchen optimization).

Streamline workflows to reduce bottlenecks, improve speed of service, and elevate customer satisfaction.

Lead cross:functional projects (e.g., menu development, marketing campaigns, tech integrations) to drive business growth.

Ensure full compliance with local labour laws, food safety regulations, health and safety standards, and brand policies across all locations.

Mitigate operational risks by implementing robust control systems and contingency plans.

Manage vendor and supplier relationships to ensure quality, reliability, and cost:effectiveness.

Work closely with Marketing, Finance, Supply Chain, and HR to align operational strategies with business objectives.

Liaise with franchisees to ensure brand consistency and operational alignment.

Represent the company in industry events, stakeholder meetings, and negotiations with landlords, suppliers, franchisees, and local authorities.

Key Requirements

Bachelors degree in Business Administration, Hospitality, Operations Management, or a related field (MBA or advanced degree is a plus).

Minimum 10+ years of experience in restaurant chains, with at least 5 years in a senior leadership role (e.g., Country Head, Operations Director, Regional Manager).

Proven track record of scaling operations, driving profitability, and leading large teams (1000+ employees).

Experience in multi:unit management, franchise operations, or international brands is highly preferred. xugodme

Strong leadership and people management skills, with the ability to inspire, motivate, and develop teams, including franchise partners.

- Exceptiona

📌 Head of Regional Operations (Madrid)
🏢 Corecruitment
📍 Madrid