Experteer Overview ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. As Senior Director, you will own the strategy, roadmap, and lifecycle of Bain’s AI-enabled products within the Customer Experience Transformation portfolio. You’ll align product vision with Bain’s growth goals, working with cross-functional teams to deliver measurable client impact. This role blends strategy, commercialization, and continuous product evolution to scale innovative CX solutions. A key part of the role is shaping a repeatable, differentiated product portfolio and driving adoption across senior client stakeholders.Compensaciones / Ventajas• Own the strategy, roadmap, commercialization, and lifecycle management for priority AI-enabled products within CXT• Translate business strategy into product priorities, MVPs, launch plans, and long-term roadmaps• Make build/buy/partner decisions in collaboration with the GSL• Partner with technical, commercial, and client-facing teams to define product requirements and deliver scalable solutions• Drive product discovery with Partners, case teams, clients, and internal stakeholders to identify high-value opportunities• Develop business cases, product narratives, demonstrations, enablement materials, and commercialization plans• Define and monitor product success metrics (adoption, usage, commercial performance,



client impact)• Lead ongoing product enhancement through feedback, market developments, and AI capabilities• Foster strong product management discipline across the CXT portfolio and cohesive offering• Lead the Evolution of CVCP: define roadmap, standardize components, ensure data/analytical capabilities• Shape Athena and Engagement Acceleration: commercialization priorities, deployment models, value acceleration• Build Bain's Synthetic Customers Capability: long-term vision, scalable features, leveraging proprietary dataResponsabilidades• 8-10 years of product management experience in enterprise software, AI-enabled products, or digital platforms• Proven success in roadmaps from concept to commercialization xcskxlj and ongoing PM• Strong understanding of AI-enabled product development and agile PM principles• Experience working with senior executive stakeholders across business, commercial, and technical functions• Excellent communication and stakeholder management with influence without authority• Client-facing credibility with c-suite interactions (CTO/CDAO)• Experience translating business problems into clear product requirements• Ability to manage multiple strategic priorities in a fast-paced, collaborative environment• Passion for innovation and customer-centric product development with measurable business valueRequisitos principales•

📌 Director, Customer Practice Digital Solutions (CXT) (Madrid)
🏢 Bain u0026
📍 Madrid