Foundation is a digital content marketing agency that serves B2B SaaS, Higher Education, and enterprise clients. We specialize in helping our clients grow into category leaders through smart strategy, bold storytelling, and seamless execution. Our 100% remote team works with ambitious brands around the globe and we’re just getting started.

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The Senior Account Manager will own a small portfolio of high‑priority clients and ensure their experience with Foundation is proactive, clear, and outcome‑focused. You’ll be responsible for maintaining strong client relationships, tracking project health, surfacing opportunities, and ensuring all work stays on budget and on time.

Key Responsibilities

Manage a portfolio of enterprise‑level accounts as the main point of contact

Lead client meetings, share project updates, and keep stakeholders aligned

Coordinate internal teams across content, strategy, and operations to ensure deliverables are completed on time, on budget, and above expectations

Track deadlines, budgets, and client KPIs using ClickUp and internal systems

Support content and strategy handoffs by owning timelines and task flows

Ensure client feedback and approvals are captured and integrated smoothly

Proactively flag risks, delays, or misalignments to internal leaders

Identify and initiate upsell or expansion conversations where appropriate

Maintain accurate client data, resourcing requests,



and reporting details

Complete client NPS surveys and internal health updates on schedule

Success Looks Like

You spot issues before they become problems and communicate clearly

Your portfolio renews and expands consistently

100% of client deliverables are completed on time

Clients consistently rate their experience as 8+ on NPS

All client project data (timelines, budgets, resourcing) is up to date and accurate

You Might Be a Fit If You...

Value ownership and dislike chasing – you get things done on time

Are comfortable in client‑facing roles but not driven by praise or people‑pleasing

Have a calm, grounded presence even in high‑pressure situations

Thrive in remote, async work environments where structure is respected

Enjoy building systems, managing deadlines, and keeping xugodme details in check

Prefer working independently once expectations are clear

What You Bring

Familiarity with B2B SaaS or complex client structures

Proven ability to lead client calls and internal project check‑ins

Solid project management skills and tools experience (e.g., ClickUp, Asana, or similar)

Clear, confident communicator, both live and async

Comfortable working Eastern or Atlantic time zone hours

Performance Metrics

Book of Business: Renewal + expansion conversations initiated proactively

Client NPS: ≥8 on 85%+ of assigned projects

Project Delivery: 100% of deliverables completed on time

Internal Hygiene: All project trackers and ClickUp tasks updated and closed on time

📌 Senior Account Manager (España)
🏢 Foundation Marketing
📍 España