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As a Workday Success Plans Consultant, you help customers maximize value from Workday applications through targeted, practical guidance. You work closely with cross-functional teams to demonstrate benefits, troubleshoot configurations, and tailor adoption paths. You’ll deliver micro consulting, webinars, and one-on-one coaching to drive feature adoption and customer success.
This role combines deep Workday expertise with clear, engaging communication to translate complex concepts into actionable outcomes. You’ll join a supportive team that values learning, collaboration, and delivering business impact at scale.
Compensaciones / Beneficios
- Conduct research to understand customer questions and Workday concepts
- Deliver small-scope consulting with configuration guidance and demonstrations
- Troubleshoot product configurations to meet customer requirements
- Communicate responses and value clearly to customers
- Create and deliver customer presentations on using Workday features (Accelerator Webinars)
- Provide tailored one-on-one guidance to guide customers toward success (Optimization Packages)
- Offer one-on-one guidance to accelerate feature adoption (Feature Accelerator)
- Review customer tenants for adoption opportunities (Feature Adoption Tenant Reviews)
- Maintain product expertise and Workday Certification(s) and stay current with Workday roadmap
- Engage with customers on industry practices and trends
- Help create new programs to drive feature adoption
- Deliver additional Customer Enablement services such as Office Hours and configuration reviews
- Support deployments including full Workday feature implementations
- Travel up to 20%
- Maintain a customer-centric attitude and collaborative mindset
Responsabilidades
- 5+ years of IT implementation experience
- 5+ years of experience with Workday Financials Reporting (composite reporting, building reports)
- 2+ years of software consulting experience
- Workday Certification or ability to xugodme certify in Workday Reporting, Workday Financials, or PRISM
- Ability to rapidly learn Workday concepts and explain new features to customers
- Strong multitasking and ability to manage multiple engagements simultaneously
- Excellent verbal and written communication in English
- Bachelor's degree or relevant work experience (advanced degree preferred)
- Ability to distill complex concepts into understandable presentations
- Willingness to travel up to 20%
Requisitos principales
- versátil work arrangement
- up to 20% travel
- base pay with bonus plan
- stock grants
- annual refresh stock grants
- reasonable accommodations for disabilities