Experteer Overview
In this role you enable customers to adopt Twilio’s communications platform, guiding complex technical decisions and crafting winning proposals. You’ll work with account teams to showcase product fit, build trusted relationships, and design scalable architectures. The position blends hands-on demonstrations with strategic discovery to solve business challenges. You’ll engage stakeholders from developers to executives, with a clear impact on customer success and revenue growth. This is a remote-first role with a strong emphasis on cross-functional collaboration and DACH market leadership.

Compensaciones / Ventajas
• Partner with Account Executives to execute pre-sales activities: qualification, demonstrations, PoC, RFPs, design docs, and enablement sessions
• Lead technical and product sales; recommend best-practice solutions and guide customers on using Twilio APIs
• Establish trusted advisor relationships by discovery to design, demonstrate, and present innovative solutions
• Build and present highly engaging, interactive product demonstrations for Twilio Communications Products and manage stakeholder relationships
• Be hands-on, high-energy, and a creative problem solver; lead others to success




• Identify and solve customer and organizational problems and drive initiatives forward
• Contribute to the Presales Engineering community through knowledge sharing, demo materials, and reusable presentations
• Mentor less-experienced Presales Engineers

Responsabilidades
• 8+ years pre-sales experience selling complex technical products or 10+ years of professional experience with customer-facing technical delivery/consulting
• Excellent communicator and presenter capable of building audience confidence
• Engaging storyteller who can simplify complex topics for diverse audiences
• Ability to understand a customer’s communications needs and translate into technical solutions
• Software development experience or working knowledge in Backend (Java, C#, Node.js, Python, PHP); Web development (JavaScript, HTML/CSS, React/Vue.js/Angular); REST APIs
• Experience in Telecom, SIP, Contact Center, or Security
• Experience with sales methodologies
• Bachelor’s and/or Master’s degree in a technical discipline or equivalent practical experience
• Proficient German speaker

Requisitos principales
• Competitive pay
• Generous time off
• Parental and wellness leave
• Healthcare
• Retirement savings program

📌 Principal Presales Engineer (German speaker) (España)
🏢 Twilio
📍 España