Technical Support Engineer | Networks (Madrid)

Technical Support Engineer | Networks (Madrid)

02 sep
|
Teltonika
|
Madrid

02 sep

Teltonika

Madrid

We are looking for a Technical Support Engineer - Networks to join our newly established Teltonika office in Madrid and contribute to the continued growth of Teltonika Spain.

Teltonika's Networks Business Unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our solutions are used in Industry 4.0, Smart City, Green Energy, security, transportation, retail, and other demanding connectivity environments.

We are proud of our products developed and manufactured in Lithuania and are looking for a technically strong and customer-oriented professional to support customers, partners, and the local sales team.

In this role, you will:

Provide technical support to customers, partners, and integrators using Teltonika Networks products
Support the Sales team during customer meetings, product demonstrations, and technical discussions
Troubleshoot issues related to networking devices, software, connectivity, and product configuration
Work closely with HQ technical teams and R&D; to resolve complex technical challenges




Deliver product training and prepare technical documentation for internal and external use
Collect customer feedback and contribute to the continuous improvement of our products and services

What we expect of you:

Fluent Spanish and good written and spoken English
Technical or engineering education in networking, telecommunications, IT, electronics, or a related field
Previous experience in technical support, network engineering, pre-sales, or similar roles
Solid understanding of networking principles and technologies
Experience with routers, gateways, switches, modems, or related networking equipment
Strong troubleshooting and problem-solving skills
Customer-oriented mindset and excellent communication skills
Willingness to travel within Spain when required

Nice to have:

Experience with industrial networking or IoT connectivity solutions
Knowledge of VPNs, Linux-based systems, and m

📌 Technical Support Engineer | Networks (Madrid)
🏢 Teltonika
📍 Madrid

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