This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.
EMEA Quality Performance Engineer Description -
The EMEA Quality Performance Engineer is responsible for owning end‐to‐end service quality and engineering performance for a defined set of repair partners within Services Supply Chain, while also contributing to global standardization through technical documentation ownership.
The role primary focus is on quality execution, repair partner governance, and value delivery, and a secondary responsibility is dedicated to aligning, preparing and maintaining global technical documentation for assigned commodities.
The role combines Quality Performance Management accountability with engineering depth, acting as the single point of ownership for quality outcomes, partner performance, and integral serviceability standards, ensuring consistency,



scalability, and efficiency across the global repair network.
Commodity Quality & Engineering Ownership
Own quality performance for assigned repair partners and commodity portfolio and ensure alignment with global targets
Escalation Management & Root Cause Analysis
Own end‐to‐end resolution of complex quality and engineering escalations
Lead structured Root Cause Analysis and ensure implementation of sustainable corrective actions
Coordinate with Global Engineering, GBU, suppliers, and operations to close issues effectively
Own engineering governance of assigned outsourced repair partners
Drive partner performance across key KPIs (quality, yield, efficiency, scrap, NTF...)
Establish and run governance cadence (performance reviews, audits, escalation loops...)
Translate quality issues into measurable cost impact and corrective actions
Own execution across product lifecycle stages (NPI → sus

📌 EMEA Quality Performance Engineer (Barcelona)
🏢 HP
📍 Barcelona