Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
¿The Customer Service Specialist (Road Freight) manages international road freight shipments across EU and non-EU countries, coordinates transport and customs processes, ensures documentation accuracy, and monitors shipments to guarantee efficient and timely delivery.
Handle customer billing and validate supplier invoices accurately.
Build and maintain strong relationships with customers by providing excellent customer service and timely responses.
Strong customer service orientation with excellent communication skills.
Good knowledge of Microsoft Excel and general computer skills.
Knowledge of billing processes and invoice validation.
Experience or understanding of customs procedures and international trade documentation (CMR, commercial invoices, packing lists, export/import documentation, customs instructions, and related documents).
High level of English (written and spoken). The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Where recruitment support is required, we will engage trusted partners through a formal written agreement.