MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services.
La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.
As Europe's leading consumer electronics retailer, MediaMarktSaturn partners with the world's top tech brands to bring customers the latest and most innovative solutions.
This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools Languages Required:
* Excellent command of Turkish
* Professional level of another European language (Spanish / French / Italian / Dutch)
* Professional level of English Main Responsibilities :
* Communicate with customers via chat, video, and co-browsing tools
* Understand customer needs and recommend the idóneo product through tailored solutions and expert advice
* Support customers with the initial setup and discovery of their new devices




* Identify opportunities for cross-selling and up-selling to maximize customer value
* Share responsibility for project KPIs through reporting and analysis
* Continuously develop your skills and contribute to training materials for the team Core Skills :
* Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.)
* Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus)
* Comfortable with digital communication tools and video calls
* Ability to build trust and connect with customers in a clear, empathetic, and professional way
* Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). xbhjioe
Whats on Offer :
* Competitive Salary of EUR 25,000-30,000 OTE
* Fully remote position anywhere in Spain
* Full-time schedule
* Permanent contract
* Full training on the brands and devices

📌 Technology Customer Service Specialist with Turkish (Castro)
🏢 Babel Profiles
📍 Castro