Mandarin Oriental Punta Negra, Mallorcaislooking for aFront Office Supervisorto join ourFront Officeteam.

Are you a master of craft?Do you thrive in a team that succeeds together,demonstratingintegrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residenceslocatedin prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilstrepresentingthe verycutting-edgeof luxury experiences.

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental PuntaNegra pulses with the vibrant spirit ofMallorca.Here,subtleand emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly.Celebrate the essence ofMallorcathrough bespoke experiences,



dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.

About the job

Based at Mandarin Oriental Punta Negra, Mallorca,astheFront Office Supervisor, you willbe responsible forsupervising and supporting the reception team, always ensuring smooth front desk operations.

AsFront Office Supervisor, you willberesponsibleforthe following duties
- Ensure a flawless check-in and check-out process.
- Take care of guests throughout their stay.
- Liaise effectively with other hotel departments to guaranteeseamlessguest experience.
- Supervise and support the reception team, ensuring smooth front desk operations.
- Monitor and ensure adherence to SOPs and brand standards,maintainingconsistency in guest interactions.
- Support the training and onboarding of new colleagues, fostering a positive and professional work environm

📌 Front Office Supervisor (Palma)
🏢 Mandarin Oriental Hotel Group
📍 Palma