Descripción de la empresa
The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).
Four Corners brings the energy and attitude of New York with quick slices of thick crust, Detroit-style pizza at The Slice Shop or lighter Italian-American inspired dishes, perfect for a long lunch or dinner that rolls into late-night cocktails and natural wine.
Reporting to the Front Office Manager , you will be responsible to provide brilliant and genuinely helpful customer service for every guest looking to stay in The Hoxton Poblenou.
Leading and motivating a team of high-energy people who genuinely care about guest experience, helping to set goals, coach performance, and create a positive, inclusive environment.
Assist the FOM monitoring departmental costs and support the management of expenses in line with budget guidelines.




Maintain strong communication and collaboration between front office, housekeeping, maintenance, and F&B; teams.
Be confident and knowledgeable in all health and safety procedures and support their consistent implementation.
Deliver consistently high levels of customer service to both guests and internal teams, helping to build strong relationships with suppliers and contractors.
Support the sales and events team with site inspections and maintain strong knowledge of hotel facilities.
Step in to lead shifts and manage the front office operation in the absence of the Front Office Manager.
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
You want to be part of a team that works hard, supports each other, and has fun along the way.
You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in front office operations and procedu

📌 Assistant Front Office Manager (España)
🏢 Accor
📍 España