SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries , supported by a team of over 100,000 dedicated professionals . With more than 145 years of service excellence , we combine the precision and accuracy that define Swiss companies to help organizations achieve t he highest standards of quality, compliance and sustainability.
Our brand promise – “when you need to be sure”– underscores our commitment to trust, integrity and reliability , enabling businesses to thrive with confidence . We proudly deliver our expert services through the SGS name and a portfolio of trusted specialized brands , including Applied Technical Services , Brightsight , Bluesign and Nutrasource .
This role can be performed remotely from anywhere in Spain, but requires at least two visits per month to our IT headquarters in Madrid for stakeholder meetings, service reviews, and coordination with the wider IT team.-
We are looking for an experienced Service Delivery Manager to lead the operational governance and continuous improvement of our Integration, Application, Data and AI services within Corporate IT.
This is a highly visible integral role where you will work across business stakeholders, architecture, platform teams, operations, cybersecurity, vendors and service providers to ensure the reliability, performance and supportability of critical enterprise services.
As a Service Deivery Manager, you will own and evolve the service management framework supporting a growing portfolio of enterprise applications, integrations , data platforms and AI-powered capabilities.
You will be responsible for ensuring services are stable, measurable, scalable and continuously improving, while driving strong governance across incidents, changes, releases, service transitions and operational performance.
This role combines service leadership, stakeholder management and operational governance, with si
📌 Service Delivery Manager (España)
🏢 SGS
📍 España