Are you an MGA & Facilities Operations expert ready to shape the future of MGA and Facilities Operations within a integral commercial insurance organization? At Swiss Re Corporate Solutions, we are transforming how we manage, govern, and support our MGA and Facilities portfolio across the globe. As Head of Operations MGA & Facilities, you will play a pivotal leadership role at the center of this transformation, driving operational excellence, governance, scalability, and strategic execution across an increasingly complex global business. This is a unique opportunity to work across regions, functions, and leadership teams to build the operational capabilities that enable profitable growth while maintaining strong controls and regulatory compliance. You will
partner closely with Underwriting, Underwriting Governance, Global Business Services, Operational Model Excellence (OMEX), Claims, Legal, and Compliance to create a more integrated and scalable MGA and Facilities operating model.

About the Role




The Head of Operations MGA & Facilities is a functional leadership role that serves as the operational center of excellence for MGA and Facilities activities across Corporate Solutions, responsible for leading operational strategy, execution, and oversight throughout the entire lifecycle of MGA and Facilities partnerships. This role offers a unique opportunity to build and re-shape a global operational capability for MGAs and Facilities, go-to market strategies that are changing the commercial insurance landscape.

Working within a highly matrixed global environment, this role coordinates operational capabilities across multiple regions and functional teams while shaping the future target operating model for MGA and Facilities business. Acting as a key partner to Underwriting Governance, this position has a seat at the table where Corporate Solutions is deciding to onboard or offboard new MGAs and Facilities, which includes an operational readiness assessment, and ensures se

📌 Head of Operations MGA (Madrid)
🏢 Swiss Re
📍 Madrid