Job Req ID: 30130
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented integral expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:

Supermicro is seeking an experienced Sr. Director of Solutions Architecture to lead Data Center Solutions with a primary focus on second-level service management and operational excellence. This leader will be accountable for defining how Supermicro’s data center offerings are positioned, delivered, supported, and improved after deployment—not only how they are sold.

The successful candidate will have an in-depth understanding of data center operations, including infrastructure lifecycle,



service delivery, incident and problem management, SLA performance, and the operational needs of CSP, NCP, and large-scale cloud environments. This role partners closely with customers and internal engineering, service, sales, and marketing teams to translate real-world data center operations into product requirements, service models, and a clear roadmap.

The position is based at Supermicro’s headquarters in San Jose, CA.
Essential Duties and Responsibilities:

Own the product and service strategy for Data Center Solutions, with emphasis on second-level service management, operational readiness, and post-deployment customer success

Lead engagement with customers on data center operations requirements, including availability, maintainability, support escalation, capacity, and service-level expectations

Partner with sales, marketing, service, and cross-functional engineering teams in pre-sales discu

📌 Sr. Director, Solution Architecture (Merindad de Sotoscueva)
🏢 Super Micro Computer
📍 Merindad de Sotoscueva