Job Req ID: 30041
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented integral expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary:
This position provides direct customer support through live chat, email, and other support channels for Supermicro eStore customers. The role is responsible for ensuring a positive user experience and high levels of customer satisfaction. Strong communication skills—both written and verbal—are essential.
Supermicro offers robust, high-performance server system solutions, and its eCommerce platform is designed to highlight these products along with key components and support.



The Supermicro eStore serves as a primary destination for learning about the company’s innovations and purchasing products online.
We are seeking talented, patient, and customer-focused individuals to join the eStore team.Essential Duties and Responsibilities:

Supports Supermicro eStore system, including live chat, email, or any customer support to Supermicro eStore customers
Acts as the product expert, with deep technical understanding, engaging with both the product support team and programming team to provide correct product solutions/configurations to customers
Builds strong relationships with internal product teams, aligns strategy and bring product to life with optimized system configuration support
Aligns product offering with target customer segment, considering market trends and competitive landscape
Identify requirements and support implementation of eStore system
Coordinates Supermicro eStore system rev

📌 eCommerce Solution Specialist (Merindad de Sotoscueva)
🏢 Super Micro Computer
📍 Merindad de Sotoscueva