Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.
With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.
About Atos Group
Atos Group is a general leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion,
operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.
We are looking for a Customer Support Agent with Dutch & English to join our team in Tenerife. Are you interested? Keep reading
Responsibilities:
Interact with customers via telephone, e-mail and web, providing technical support and problem-solving expertise.
Identify, evaluate and prioritize customer issues and complaints.
Analyze customer problems and develop effective resolution plans.
Contribute to the helpdesk knowledge base by identifying resolution gaps and authoring submissions.
Evaluate new services, processes and technologies introduced at the helpdesk.
Participate in training programs to support new technologies, procedures and cust
📌 Customer Support Agent with Dutch (Santa Cruz de Tenerife)
🏢 Atos
📍 Santa Cruz de Tenerife
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.