Experteer Overview In this role you will design and implement Directory Services solutions (primarily Microsoft Active Directory) and provide tier 2–3 support in a global, manufacturing-focused environment. You’ll work with cross-functional teams across time zones to ensure secure, efficient identity infrastructure and continuous improvement. You will engage in PoCs and feasibility studies to select proven technologies, while following ITIL, GxP, and project management practices. This position offers on-call rotation and opportunities to influence security and operations at scale.
Compensaciones / Ventajas • Collaborate in small to medium technical teams to design infrastructure solutions and maintain essential documentation • Engage with senior partners to evaluate technologies via PoCs and feasibility studies • Provide 2nd–3rd level support; manage on-prem Directory Services in manufacturing environments • Monitor performance, availability, and capacity; minimize escalations • Respond to incidents and changes with a focus on customer satisfaction • Apply ITIL, GxP, and project management concepts to operations and documentation • Commit to self-development and actionable improvement plans • Provide 24x7 on-call support; accommodate flexible hours and travel as needed Responsabilidades • Bachelor’s degree in computer science, engineering or related discipline (or equivalent experience) • 4+ years of experience administering and troubleshooting Active Directory • Experience in a large, global organization; regulated industry experience preferred Requisitos principales •