Wall Street English is looking for a German-speaking B2C Online Sales Consultant (Full Sales Cycle) to join our team in Barcelona, Spain.Reporting to the Sales Manager/Center Director, you will play a key role in driving revenue growth by advising prospective students on the best learning solutions for their needs. Through consultative online sales appointments, you will convert leads into contracts while also nurturing existing students to ensure high satisfaction, renewals, and referrals.This role combines strong sales performance with a high level of service, ensuring every student receives a personalized and professional experience throughout their journey with Wall Street English.What You Will Be DoingDrive Sales ResultsAchieve monthly sales targets and KPIs set by the Sales Manager/Center DirectorBook, conduct,
and close online sales consultations (first and second appointments)Maintain a healthy sales pipeline to ensure consistent contract conversionsEnsure contracts are processed accurately and in a timely mannerConvert Prospects and Grow Student Loyalty Follow up with new prospects, existing students, and past contacts to maximize conversion, renewals, and referralsResolve no-shows or cancelled appointments through proactive follow-upHold after-sales and follow-up sessions to drive renewals and referralsManage student expectations through thoughtful, consultative communicationEnsure Student SatisfactionAct as the main point of contact between students and the Service teamAddress student concerns or issues efficiently and ensure a high level of satisfactionContribute to a positive and engaging student experience that encourages long-term commitmentDrive Sales VisibilityMaintain accurate and up-to-date records in the sales CRMManage your diary to ensure all calls, appointments, and follow-ups are completed on timeProvide regular and accurate sales and activity reports to the Center DirectorSupport Team GrowthAttend online meetings with Sales and Service teams
📌 c Online Sales Consultant (España)
🏢 Wall Street English
📍 España
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