At Procare Health, a Spanish pharmaceutical laboratory with international reach, we are dedicated to the research and development of natural and scientifically proven solutions for women's health and well-being. Compruebe a continuación si tiene lo necesario para esta posibilidad y, si es así, envíe su solicitud lo antes posible. We're looking for a reliable, multi-lingual International Customer Service representative to join our team. If you are customer-oriented, organized, and would like to be part of a fast-growing international pharmaceutical company, we want to hear from you! As a Customer Service Assistant, you will be responsible for managing customer orders and enquiries, ensuring efficient service throughout the entire order-to-delivery process. You will work closely with the Supply Chain and Finance teams to guarantee customer satisfaction and the smooth handling of daily operations. What you'll do: - Key person in International Customer Service department. - Monitor orders throughout the entire process, from receipt to final delivery and manage the communications with customers . - Prepare all documentation for international transport and customs, respond to enquiries from customers in a professional and timely manner. - Ownership of Invoicing and collections process. - Coordinate with the relevant internal teams to ensure smooth order fulfilment. - Prepare and manage commercial and administrative documentation.



- Maintain accurate and up-to-date customer and order information in the company's systems. - Prepare affiliates weekly sales reports. - Manage Affiliates Monthly closing, including invoicing and inventories reconciliation. - Identify opportunities to improve internal processes and enhance the overall customer experience. What we're looking for: - Education or training in Business Administration, Commerce, Customer Service, or a related field. - Fluent Spanish and English, both written and spoken. - A good level of Italian and/or German would be an advantage. - Previous experience in Customer Service, order management, administration, or a similar position will be valued. - Good knowledge of Microsoft Office. - Strong communication and organizational skills. - A customer-focused, proactive, and solution-oriented mindset. - Attention to detail and the ability to work effectively with different departments. What we offer: - Permanent contract. - Flexible working hours and remote working on Fridays. - Health insurance. - A positive, collaborative, and dynamic work environment. - The opportunity to grow professionally within a fast-growing international pharmaceutical company. xqysrnh If you are a customer-focused professional with strong organizational skills and would like to contribute to a company committed to improving women's health, we look forward to receiving your application!

📌 Customer Service Assistant (Barcelona)
🏢 PROCARE HEALTH
📍 Barcelona