Company DescriptionGlovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Headquartered in Berlin, Germany. Job DescriptionYOUR MISSIONRider cost is one of the largest cost lines at Glovo with more than 20 markets with very different economics.

Your mission is to own business performance for our largest and most strategic markets, and to make sure the Controlling system behind them holds: that we see risks and opportunities early, that targets get challenged rather than accepted, and that analysis turns into decisions our markets actually execute. You will do this as a senior individual contributor with genuine decision ownership, your job is not to report on performance, but to drive it.THE JOURNEY Own rider business performance across our whole 20+ markets. You are the senior counterpart to Country Heads of Operations, Finance and General Managers in our largest markets, challenging their targets, deviations and recovery plans without formal authority .Across the rest of the portfolio, you will steer the overall picture, coaching and stepping in when an issue becomes material, ambiguous or cross-marketOwn the 360 view of our rider business KPIs.

You will own the full performance picture for our rider operations, cost per order and budget delivery alongside utilisation, delivery times, reassignments, supply health and rider experience, and you will be the person who holds the trade-offs between them. Over time, you become the person in the company who understands this business best.Lead the business narrative through our Best Estimate, budget and annual planning cycles, owning the material trade-offs and the senior decisions, and acting as the single reference point for FP&A; and Finance leadership rather than one voice among several. Where the returns justify it,



you make the case for additional investment to Glovo's executive leadership, controlling the budget is only half the job.Raise the standard of the Controlling system itself, the standards, definitions, cadence, tooling usage and accountability that determine whether performance management is trustworthy.

You will own this globally and set the standard the whole function works to, with a Controlling colleague covering our small and medium markets working with you on a dotted line. Be the business challenger to our analytics team, who own the forecasting, target-setting engine, models and performance tooling behind many of these decisions. Turn performance into decisions for senior leadership, VPs, Glovo leadership, Corporate Strategy and Delivery Hero counterparts, through short, honest, decision-oriented communication.QualificationsWHAT YOU WILL BRING TO THE RIDEMust have4-7+ years in Business Performance, Controlling, Strategy & Operations, FP&A;, Consulting, Marketplace or Operations, including at least one role where you carried real accountability for a budget, a cost line or a market portfolio, not advisory work alone.A track record of challenging and influencing stakeholders more senior than you, and getting them to move.You can decompose a performance problem yourself, interrogate someone else's model, and do the maths rather than wait for it.Advanced Excel / Google Sheets, high comfort with complex data, and fluent English.Comfort using AI tools to accelerate your own analysis.Nice to haveSQL or BI tools such as Looker at a confident user level, enough to answer your own first questions.Financial fluency sufficient to hold your own with FP&A; and Finance leadership on budgets, deviations and planning cycles.Experience in marketplace, gig-economy, logistics or quick-commerce businesses.Together, they move the business forward and deliver great experiences.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. Mid-Senior LevelIndustry: Internet

📌 Global Commercial Operation Specialist (Barcelona)
🏢 Glovo
📍 Barcelona