About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm recognized for connecting elite talent with industry-leading corporations across Europe. We specialize in identifying top-tier professionals for the dynamic Customer Support Services sector, ensuring excellence and long-term career growth for our candidates.
Job Overview
We are currently seeking a motivated individual to join our team in a German Speaking Client Solutions Consultant position in Bulgaria. This role is perfect for those seeking German-speaking jobs within a professional environment, offering the chance to excel in Customer Support Services while enjoying a superior quality of life.
Key Responsibilities
Provide high-quality support to German-speaking clients via phone, email, and chat.
Resolve complex inquiries efficiently to maintain high levels of customer satisfaction within the Customer Support Services industry.
Collaborate with cross-functional departments to ensure seamless service delivery for all clients.




Maintain detailed records of client interactions in the company CRM database.
Stay updated on product knowledge and service policies to provide accurate and reliable assistance.
Participate in ongoing training sessions to enhance communication skills and technical proficiency.
Contribute to the positive team culture that defines Mercier Consultancy Group's operations in Bulgaria.
Native or fluent German (spoken and written) is mandatory for this role.
Professional proficiency in English to collaborate with an international team.
Strong problem-solving skills and a passion for providing exceptional Customer Support Services.
Ability to work effectively in an on-site, fast-paced professional environment.
Previous experience in client-facing roles is considered an advantage for those pursuing jobs in Bulgaria.
Valid EU passport (mandatory) to facilitate seamless relocation.
What We Offer
Competitive Monthly Salary
Fully Paid Training
Health Insuran

📌 German Speaking Client Solutions Consultant (España)
🏢 Mercier Consultancy Group
📍 España