About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between high-caliber professionals and industry-leading corporations across Europe. We specialize in executive search and BPO recruitment, ensuring that every placement we facilitate adds significant value to both the candidate's career trajectory and the client's operational excellence.
Job Overview
We are currently sourcing talent for an exciting German Speaking Rent-a-Car Consultant position in Bulgaria. This role is a perfect match for service-oriented individuals looking to build a career within the dynamic travel industry, offering the chance to work in a vibrant international environment in Sofia.
Key Responsibilities
Provide high-quality support to German-speaking customers regarding vehicle reservations and travel logistics.
Manage the end-to-end booking process, ensuring accuracy in vehicle availability and rental terms within the travel sector.
Address customer inquiries professionally,



resolving issues related to existing rental agreements and travel documentation.
Coordinate with fleet management and local branches to guarantee seamless service delivery for every client.
Upsell and cross-sell travel-related insurance and value-added services to enhance the customer rental experience.
Maintain detailed records of customer interactions to ensure compliance with company policies and industry standards.
Contribute to the continuous improvement of the travel support department through proactive problem-solving.
Native or fluent German (spoken and written) is mandatory for this role.
A valid EU passport or work permit allowing for employment in Bulgaria.
Previous experience in customer service or the travel industry is highly regarded.
Strong communication skills and a passion for delivering exceptional service in a fast-paced environment.
High proficiency in navigating reservation systems and digital booking platforms.
What We O

📌 German Speaking Rent-a-Car Consultant (España)
🏢 Mercier Consultancy Group
📍 España