Experteer Overview
In this role you own the rider business performance across 20+ markets, acting as the primary challenger to market leaders and driving real execution. You manage the end-to-end controlling and budgeting processes, turning analysis into decisive actions that improve cost efficiency, service levels, and overall performance. You’ll align with cross-functional leaders, shape the controlling standards globally, and influence investment decisions at the executive level. This is a high-impact, multi-market role with strong ownership.

Compensaciones / Incentivos
• Own rider performance across 20+ markets and challenge targets, deviations, and recovery plans without direct authority
• Maintain the full performance picture for rider operations, including cost per order, budget delivery, utilization, and service metrics
• Identify high-value risks and opportunities using experiments, benchmarks, and market trends, and direct analytical focus accordingly
• Own end-to-end material deviations: root cause, accountability, recovery, and closure
• Lead the business narrative during budgeting, planning cycles, and long-term trade-offs, acting as the single FPu0026A reference point
• Raise the standard of the Controlling system globally, define standards, cadence, tooling usage,



and accountability
• Partner with analytics to understand and improve forecasting and performance tooling without owning the models
• Translate performance into senior leadership decisions through concise, decision-oriented communication
• Be the internal challenger to analytics, identifying weaknesses and advocating improvements
• Turn performance insights into action across senior leadership, strategy, and corporate partners

Responsabilidades
• 4–7+ years in Business Performance, Controlling, Strategy u0026 Operations, FPu0026A, Consulting, Marketplace or Operations with accountable budget or market portfolio experience
• Ownership mentality and comfort operating without direct reports
• Proven track record of influencing senior stakeholders and driving action
• Strong analytical problem solving and ability to decompose performance problems
• Comfort with ambiguity and ability to distinguish signal from noise
• Advanced Excel/Google Sheets and high data fluency; fluent English
• Clear, direct communication and ability to lead with conclusions and acknowledge unknowns
• Comfort using AI tools to accelerate analysis

Requisitos principales
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📌 Operations Strategy Lead (Barcelona)
🏢 Glovo
📍 Barcelona